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In a groundbreaking development for public sector service delivery, NKUSI-IT has successfully implemented the first omnichannel contact centre for the Gauteng Provincial Government using the powerful Microsoft Dynamics 365 Customer Service platform. This innovative solution marks a significant leap forward in the eIiciency and eIectiveness of public sector communication and service provision.
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In a groundbreaking development for public sector service delivery, NKUSI-IT has successfully implemented the first omnichannel contact centre for the Gauteng Provincial Government using the powerful Microsoft Dynamics 365 Customer Service platform. This innovative solution marks a significant leap forward in the eIiciency and eIectiveness of public sector communication and service provision.
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